But before you land the role, you’ll need a resume that reflects your technical abilities, physical stamina, safety consciousness, and reliability. This comprehensive article will help you build a professional ramp agent resume that gets noticed by airlines, cargo companies, and ground handling services, including ramp agent resume examples .
Key Sections of a Ramp Agent Resume
Let’s break down the essential sections of a professional resume tailored for ramp agent positions:
1. Contact Information
Include your full name, phone number, email, and LinkedIn (if applicable).
Example:John Doe
(555) 123-4567
johndoe@email.com
linkedin.com/in/johndoe
2. Professional Summary
Your summary should capture your experience, relevant certifications, and strengths in 2–3 sentences.
Example:3. Skills Section
Highlight both technical and soft skills relevant to ramp operations.
Key Skills for Ramp Agents:- Ground service equipment (GSE) operation
- Aircraft marshaling
- Baggage handling
- OSHA/FAA safety compliance
- Forklift/tug operation
- Team collaboration
- Weather adaptability
- Physical endurance
- Cargo weight distribution
You can format this section using bullet points or a two-column layout.
4. Professional Experience
Could you list your work history in reverse chronological order? Each entry should include:
- Job title
- Employer name and location
- Dates of employment
- 3–5 bullet points showcasing your duties and achievements
Example:Ramp Agent
United Ground Express, Chicago, IL
March 2021 – Present
- Loaded and unloaded cargo and passenger luggage for 40+ flights daily, consistently meeting turnaround times
- Safely operated belt loaders, tugs, and pushback tractors.
- Coordinated closely with flight crews and maintained compliance with FAA regulations
- Conducted visual aircraft inspections to report potential hazards
- Trained 5 new employees on safety protocols and equipment handling
5. Education
Although a high school diploma or GED is the minimum requirement, this section is still essential.
Example:High School Diploma
Lincoln High School, Detroit, MI
Graduated: 2018
You may also list relevant coursework, such as aviation mechanics, logistics, or industrial safety.
6. Certifications & Licenses
Ramp agents often benefit from the following credentials related to handling motorized equipment :
How to Tailor Your Ramp Agent Resume to a Job Description
One of the biggest mistakes applicants make is sending the same resume to every job. Here’s how to tailor it:
Analyze the Job Posting:
Look for keywords in the job description such as:
Match Keywords:
- Could you incorporate these keywords organically into your resume? For example, if the posting emphasizes “cargo weight balancing,” include a bullet point like:
- Verified and balanced cargo load to ensure optimal aircraft weight distribution and compliance with safety standards.
Use Metrics:
Quantify your achievements where possible:
- “Loaded baggage for 50+ flights per shift with 100% on-time departure rate”
- “Reduced loading time by 20% through efficient equipment handling.”
Ramp Agent Resume with No Experience
If you're new to the field, focus on transferable skills, physical capability, and certifications. Consider adding a resume objective instead of a summary.
Example Objective:Include:
- Part-time jobs that involved physical labor (e.g., warehouse work, moving services)
- Volunteer experience
- Certifications and training programs
Ramp Agent Resume Sample
John Doe
johndoe@email.com | (555) 555-5555 | Seattle, WA
Professional Summary
Reliable and safety-oriented Ramp Agent with 4+ years of experience in airline ground services. Skilled in baggage handling, equipment operation, and ensuring timely aircraft departures. Strong teamwork and communication skills with a record of zero safety violations.
Skills
- GSE Operation (belt loaders, tugs)
- Aircraft marshaling
- Hazardous materials handling
- FAA/OSHA compliance
- Team coordination
- Physical stamina
Work Experience
Ramp Agent
Delta Global Services, Seattle, WA
June 2020 – Present
- Managed luggage and cargo operations for 35–40 flights daily
- Conducted aircraft inspections and reported fuel/oil leaks
- Maintained clear communication with the flight crew and supervisors
- Operated pushback tractors and assisted with gate pushbacks
- Trained in snow removal and deicing equipment
Warehouse Associate
Amazon Fulfillment Center, Kent, WA
Jan 2018 – May 2020
- Loaded, scanned, and sorted over 200 packages daily
- Operated forklifts and pallet jacks
- Maintained inventory logs and followed OSHA safety protocols
Education
High School Diploma
Kentwood High School, Kent, WA | 2017
Certifications
- OSHA Safety Certificate – 2020
- Forklift License – WA State – 2019
- IATA Airside Safety Training – 2021
1. Experienced Ramp Agent Resume
Name: Sarah Mitchell
Chicago, IL | (555) 987-6543 | ✉️ sarah.m@email.com
LinkedIn: linkedin.com/in/sarahmitchell
Professional Summary
Experienced Ramp Agent with 5+ years in ramp operations, skilled in aircraft marshalling, loading and unloading baggage, and operating various ground support equipment including belt loaders, tow tractors, and baggage carts. Proven record of efficient operations, including prompt handling of customer luggage, and maintaining strict adherence to FAA safety procedures.
Key Skills
- Aircraft Handling & Marshalling
- Ground Support Equipment Operation
- FAA/OSHA Safety Compliance
- Cargo Container & Baggage Management
- Ramp Set-Up & Turnaround Efficiency
- Team Coordination with Flight Crew
Work History
Ramp Agent
Delta Global Services – Chicago O’Hare Airport
Aug 2019 – Present
- Loaded luggage for 40+ departing flights daily with 100% baggage accuracy
- Coordinated with flight crew personnel for timely aircraft departure
- Conducted routine checks of tow tractors, belt loaders, and other equipment
- Trained 8+ junior agents on safety, station policies, and ramp protocols
Warehouse Loader
UPS Logistics – Chicago, IL
May 2017 – July 2019
- Managed loading and inventory of cargo containers
- Maintained OSHA safety standards and completed forklift certification
Education
High School Diploma – 2016
Lincoln High School, IL
Certifications
- OSHA General Industry Safety
- Aircraft Marshalling – IATA
- Forklift License – IL Certified
2. Entry-Level Ramp Agent Resume (No Experience)
Name: Marcus Allen
Atlanta, GA | (555) 123-7890 | ✉️ marcus.a@email.com
Objective
Motivated and physically fit individual seeking an entry-level Ramp Agent position. Eager to apply strong work ethic, on-the-job training, and commitment to safety protocols to support smooth and secure ramp operations. Quick learner ready to contribute to customer baggage handling and ground equipment servicing.
Key Skills
- Luggage & Cargo Handling
- Ramp Area Awareness
- Physical Strength & Endurance
- Willingness to Learn Equipment Operation
- Basic Safety Knowledge
- Team Collaboration
Experience
Package Handler (Part-Time)
Amazon Fulfillment Center – Atlanta, GA
Jan 2022 – May 2023
- Sorted and unloaded cargo for delivery routes
- Maintained speed and accuracy in a fast-paced environment
Education
High School Diploma – 2021
Northview High School, GA
Certifications
- Completed Airport Ramp Agent Intro Training (Online)
- Basic OSHA Awareness (2023)
Ramp Agent Resume Writing Tips
- Use Action Verbs: Start each bullet point with strong verbs like "Loaded," "Inspected," "Operated," "Guided," "Communicated," or "Ensured."
- Highlight Safety & Efficiency: These are top concerns for airlines; mention them explicitly.
- Stay Concise: Keep each bullet point under 2 lines and limit your resume to one page unless you have 10+ years of experience.
- Proofread Thoroughly: Grammatical errors or typos can signal carelessness, not a good trait for a job involving aircraft safety.
- Use Resume Tools: Tools like CVToolsPro can help structure your resume professionally and optimize it for ATS (Applicant Tracking Systems).
Final Thoughts
A strong ramp agent resume doesn't just list your physical ability; it highlights your understanding of safety, efficiency, and teamwork under pressure. By showcasing your certifications, equipment knowledge, and commitment to keeping airport operations running smoothly, you’ll prove that you’re ready to handle the demands of the industry by providing exceptional customer service .
