IT Manager Resume

Information technology or IT has become the backbone of every business out there globally, and each one of those businesses requires an IT manager to manage their entire operational network. Imagine being the person responsible for handling IT operations at a big firm like Apple or Google. Sounds like the American dream, right? And it all starts from developing an IT manager resume!

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IT Manager resume example

Micheal Scarn

IT Production Support Manager
Brooklyn, NY 11222

Professional Summary
Proactive IT Manager with 7 years of related experience. Proven ability to motivate teams and keep them on-task to meet demanding deadlines. Adept at accommodating changes in company, customers, and projects. Seeking challenging position at ABS IT with opportunities for advancement.

Work Experience
Amazon - IT Support Engineer
April 2013- current Brooklyn. NV

  • Utilized technical stalls to support, build, implement and improve technology solutions by Improving operational efficiency
  • Built internal tool to automatically escalate support requests if they meet certain criteria, reducing the inefficiency of manual escalation.
  • Served as the first point of escalation for any external operations tickets
  • Monitoring of software and hardware to ensure operational turns never experienced downtime
  • Worked closely with customer service to create tools and processes that streamlined support ticket management

University of Pittsburgh Help Desk - Support Technician
September 2016 • April 2018 Pittsburgh, PA

  • Worked 20 hours a week in the biggest computer lab on campus to troubleshoot issues that students had with network connectivity, printers, and related technology.
  • Streamlined the process of responding to issues by implementing a ticketing system and grouping similar issues together to reduce the resources and time to complete inbound requests.

University of Seattle - Bachelor of Science, Computer Science
September 2014. April 2018

JavaScript (Angular), Knee CBS, Python (Django), SQL , Networking (DNS, DHCP, 661).

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Being an IT manager is not an easy job, it’s not just a bachelor in computer science (even though it can be a prerequisite), it takes immense technical knowledge of programming languages, operating systems, software, hardware, etc. To be an IT manager, one must be a competent professional and a leader as well. They will be responsible for managing their IT team and making sure the project management is being done well by their subordinates and team members.

According to, the average salary of an IT manager in the States is around $89,000 annually.

Note: The average pay depends upon a lot of factors like human skills and technical skills, education, experience, etc.

Here are some most famous employers for an IT manager: -

  • Accenture
  • Deloitte Consulting LLP
  • Cognizant
  • Ernst & Young (EY)
  • Capgemini
  • Amazon

And top-notch skills like below act as a power booster for an IT manager resume: -

  • SAP Basis
  • PaaS (Platform as a Service)
  • SAP Production Planning (SAP PP)
  • Data Migration
  • Big Data Analytics
  • Artificial Intelligence (AI)

it manager resume

How to make an IT Manager Resume example

Developing an IT manager resume is as technical as being one. You cannot just throw away your qualifications on a piece of paper and expect to get yourself selected as an IT manager. Writing an IT manager resume is like developing an algorithm that will work specifically for you and you only. Every single section on your resume must help the hiring manager to conclude a result and make a decision.

Before you start developing your IT manager resume, the first and foremost step you must take is deciding the type of resume you want to make.

There are generally 3 types of resume formats:

Reverse Chronological

In the reverse-chronological format, you write your latest work experience on the top and follow that order till your first experience, putting it in the last.


People with relatively little work experience tend to use the Functional CV format, with a focus on their education and skills.


Combination CV is the most commonly used format. Here you mix both, chronological and functional formats.

If you’re applying for the role of a great IT manager, it is assumed that you already have a decent amount of work experience to land a job. Hence, if you still feel your skills, at times, outweigh your experience, try opting for the combination CV where you emphasize both your skills and your work experience.

The second step after choosing the type of CV you want is how to arrange the sections of your IT manager resume. The section of your IT manager’s resume plays a very important role as the type and order of sections you add in your CV helps the hiring manager draw a precise description of you in their head, helping them decide whether you will be a good fit in their company or not.

If you’re following the combination CV format and want to emphasize your work experience more, follow the IT manager resume sample sections below: -

  • Summary
  • Experience
  • Skills
  • Education
  • Projects
  • Certifications
  • Achievements
  • Hobbies/Leisure

The above is the standard way to arrange the sections of your IT manager resume. If you want to emphasize your skills more, just replace work experience with skills.

The layout of an IT Manager Resume Examples:

We all know content is king, the same goes for the content you write in your CV but the presentation of that content is a close second. The layout of an IT manager’s resume holds heavy importance to be well received in the eyes of the hiring manager. And where does it all begin? From choosing the correct template!

The template of your CV defines the layout and the structure of your IT manager’s resume as you always add content to your CV just the way the template is made. Thus, it’s really important to find the perfect CV template that suits your needs.

Check out some amazing templates at resume example and make your impression!

Few pointers to be kept in mind while choosing your perfect template: -

  • The resume must always start with the name and job title you’re applying for. i.e IT Manager.
  • Along with your name and title, add your basic contact details in your header and make a small division from the rest of the CV.
  • Divide the CV from the center, adding education, work experience, etc on the right-hand side and your skills, languages, etc on the left-hand side. Such type is usually considered the best resume format as it provides a clear picture of you to the hiring manager.

This is no surprise that a hiring manager gets tons of CVs on his/her desk and there’s a chance the ATS (Applicant Tracking Software) might filter out your resume before it even reaches the recruiter. Hence, a little creativity can boost up your chances of getting across the ATS and being shortlisted.

The creativity here being talked about is your portfolio/virtual CV. If you’ve worked individually on some projects and/or if you have made an online resume to stand out from the crowd, mention the link on your resume header alongside your contact details (next to your social media links). Having a fresh approach to your standard professional resume goes a long way.

Professional Summary in an IT Manager Resume

The professional summary is an integral part of any resume, especially for an IT manager, as it briefly summarizes the highlights of your resume under 5 sentences and gives a gist of your entire qualifications in one go. The resume summary basically gives the hiring manager first impression to decide if they should read more about you or move on to the next best candidate.

This is the only reason why a resume summary is the first section of your IT manager resume and a lot of candidates make mistakes on this very spot and end up lowering their chances of getting selected.

To help you get past this tricky bridge and make an impression in the eyes of the hiring manager, check these professional summaries written by the experts at resume example: -

Driven Junior information technology project manager with 6 years of experience in web and android application development. An inspiring and conscientious leader with a strong background in team development and a solid reputation in business administration, developing cost-saving solutions, increasing sales, and driving customer satisfaction.

Accomplished and ambitious IT supervisor with 5 years of experience in strategic planning and managing client relationships.

Experienced Consultant with 7 years in network security of office internal computer systems and implementing project plans. Proven effective at providing technical support and managing inventory. Focused on customer satisfaction and building lasting relationships. Proficient at managing complex technical projects.

Driven, results-focused sales expert with 5 years of experience in the service management and software development industry.

it manager resume

Professional Objective of an IT Manager

The objective is generally the replacement of a professional summary for job seekers who have a little less experience and they want to emphasize more on their skills and qualifications.

An objective can also be used by experienced job seekers who want to project some skill set that makes them stand out or based on the job description that particular skill set is in demand. Hence, an objective can be a good replacement for the professional summary.

Check out these IT manager resume sample objectives widely used on our resume builder: _

IT specialist with a Bachelor’s Degree in Computer Information Systems and certifications in Python, JavaScript, and C+. I have more than 6 years of experience in the industry and I am proficient with a wide variety of security, engineering, networking, and managing operating system software. It is my goal as your IT Manager at MCL Technologies to utilize my experience and knowledge so we can enhance, enhance, strengthen and introduce systems that benefit our customers.

Seeking the job of a Senior IT Manager at (Company Name) where my technical expertise in web development, Ruby on rails, app development & Java scripting will be applied to not only perform my required tasks but also to manage a smooth flow of work in the IT department.

An experienced business administration professional who is performance-oriented. With more than nine years of experience in IT management skills, I am looking to obtain a managerial position where I can utilize my supervisory and team leadership skills.

Business professional looking for an executive role at TTS Solutions. Having extensive experience applying business procedures and supervisory skills to achieve goals.

it manager resume

Work experience in the IT Manager Resume

Defining work experience in an IT manager’s resume is crucial to your success. If a resume is like your unique algorithm, writing your work experience is one of the key codes that need to be complied with for the whole resume to work properly.

Describe your professional experiences on your IT Manager Resume

No matter what you write in your resume, make sure it actively emphasizes the job you are applying for and always use bullet points.

Your work experience is the main sauce of the dish. It actually shows your capabilities and whether you can actually work in the company.

Examples of professional experiences for IT Manager resume beginner/junior

Take a look at the following work experiences and learn how to mention them in your CV: -

    • Supervised on-site and off-site professional teams of up to 25 with various project managers in completing diverse IT projects.
    • Planned designs and developed programs; tests, and documented cloud-hosted web-based systems management facilities while maintaining the company website.
    • Performed development activities for customized software applications that have been designed to support the objectives of the organization by using Active Server Pages (ASP), JavaScript, Python, C+, XML, SQL, and Microsoft languages.
    • System upgrades and enhancements in tech infrastructure resulted in the organization realizing a record net profit of $115 Million in 2017 as expenses were streamlined by 89% and output increased by 144%.
    • Devised automated queries in SQL for handling user accounts.

  • Purchased software, hardware, and data center infrastructure necessary for the company to operate efficiently.
  • Handled technical teams and did project planning.
  • Collaborated with project personnel to determine problems and resolve issues quickly and efficiently while reporting risk assessment.
  • Maintained IT systems.
  • Made strategic plans to keep in check the user community.
  • Completed project milestones while developing disaster recovery plans.

Education in the IT Manager resume

Being from an IT background means having intense theoretical knowledge of a vast spectrum of software, hardware, and programming languages. Even though you might end up getting a job in a specific field, IT engineers are supposed to learn all of their theory as in information technology, things can be interlinked a little too deeply than we imagine.

If a few lines of code attached to a database and an active directory can let you make a video call to someone sitting on the other side of the world, we imagine how rigorous the education route must be for you IT engineers and graduates out there.

Should you start with education or work experience?

Whether you start with education or work experience in your resume depends on how much work experience you have. It is preferable that you have both qualifications and experience, but if you only have qualifications and are lacking a little bit of experience, you can use the functional format of the resume instead of the chronological format. This doesn’t begin with your experience first, but your education so it highlights your strengths not your lack of experience.

The education section in your resume quite obviously plays a key role in boosting up the chances of landing your dream job. But it’s not only how much education you have, that determines your chances but also what was that one out-of-the-box thing you did that made your education worthwhile.

To be an IT manager, the basic qualification is always a bachelor’s in information technology or computer sciences. However, this basic requirement will not let you be the senior IT manager or even a project manager in your dream company because of the cut-throat competition in one of the fastest-growing sectors in the world.

To get an edge over others and to become an IT manager, for starters it is advised to have a master’s degree in IT which then can be leveled up with various certifications and courses online. You can easily find the top-rated courses online which are adapting to the ever-changing business environment.

Example of the Education section of a IT Manager resume

Make sure to list your education details like the place of study, the subject and the dates studied, not just the qualification.


University of Seattle - Bachelor of Science, Computer Science

September 2014. April 2018


Bachelor of Science, Computer Science

it manager resume

Skills to put in an IT Managers resume

To be working in IT, the technical aspect of skills generally outweighs the soft skills as this domain relies solely on it. But to be an IT manager, one should never ignore the importance of soft skills as even though your job profile will make you overrun your IT knowledge, being a manager you’ll also be required to handle and manage your team and make sure everyone get along with the other team members. Your work will be to maintain continuous improvement in your work, and in your team’s work.

Find out below the most in-demand skills for an IT manager in this current market: -

Technical Skills: -

  • C#/C++
  • Angular
  • Net
  • Java/Javascript/PHP/Python
  • Ruby on rails
  • Cloud (AWS, Azure, Google)
  • Containerization (Docker, Kubernetes, Helm)
  • Web-development and CRM
  • Machine learning/Artificial intelligence
  • Linux
  • iOS & Android developer (mobile devices)

Soft skills: -

  • Candor
  • Workplace Adaptability
  • Time Flexibility
  • 360° communication
  • Leadership
  • Mental Agility
  • Decision Making
  • Conflict Resolution

Additional Sections of an IT Manager’s Resume

The additional sections are always ancillary to push your CV more towards the desk of a recruiter. These sections will include languages, accomplishments and hobbies, and interests.

The secret to writing a perfect resume is that every information provided should be fruitful to your company. Adding a second language shows your ability to learn and handle multicultural meetings, your traveling as a hobby must reflect the fact that you are okay to shift to some other place to work.

Hence, even additional information must add something of value to your CV.

Key Takeaways

  • Work history/experience is a big prerequisite to developing a perfect IT manager or a project manager, or a senior IT manager resume.
  • Choose one CV format and work accordingly.
  • Always update your CV based on the job description and if not, try crafting a cover letter to justify your CV.
  • The basic qualification to be an IT manager requires a bachelor’s degree in IT or computer sciences.
  • Many IT engineers are MBA graduates as well, making them a great candidate for management jobs as well.
  • Every IT manager’s cover letter must be updated based on the job ad to land your dream job.
  • The job of an IT manager also requires him/her to do quality assurance of new technologies he/she brings in a timely manner.
  • Soft skills are the key components of an IT resume.

Frequently Asked Questions

How do you write an IT manager resume?

To create an impactful resume, all you need to do is follow the suggested formats above. To make it even easier, you can use a resume builder. Check out our resume examples for assistance.

What are the duties of an IT manager?

IT Managers are responsible for managing a team of people that are responsible for providing an IT based service and ensuring they have the appropriate resources to fulfill their service.

What skills are needed to be a IT manager?

You need to be multi-talented with a wide variety of both hard and soft skills. Such as analytical skills, project management skills, problem solving skills, communication skills planning skills as well as knowledge of IT languages and IT hardware.

What does an IT manager do on a daily basis?

With so many different skills, an IT manager’s day varies vastly on a day by day basis. Daily tasks will involve things like personnel management, monitoring IT support contracts and ensuring tasks are completed to schedule.

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