Facility Operations Manager Resume: How to Make it Shine?

To manage a facility or say a premises of a company including manufacturing units is the duty of a facility operations manager. For example, if a production unit has grounds maintenance staff then that particular team comes under the supervision and control of a facility operations manager.

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Facility Operations Manager Resume Example

Mark R. Gallagher
Facility Operations Manager
Houston, Texas
markgallagher@gmail.com
+1 701-382-5944

Professional Summary

Facility operations manager with 8 years of experience in the facilities management industry. Creative attitude towards problem-solving. Exposed to multiple project management in the last four years. Looking for a work culture where collaborative efforts of employees and the company collectively thrive to excel.

Work Experience

Team Lead
STRG Warehousing LLP., Houston, Texas
2020-Present

  • Managed warehouse operations for an e-commerce company totaling over 230,000 sqft.
  • Successfully handled a team of 40 members including entry-level staff. Member training, delegating work schedule, discipline management, and evaluating performance were core job duties.
  • Coordinated with senior project management staff to resolve issues related to warehouse operations.
  • Developed strategies with internal and external departments of the warehouse to address bottom-level employee benefits.
  • Devised and implemented an emergency warehouse evacuation plan during natural calamities like earthquakes, storms, heavy rains, and fires.
  • Created a system to increase the efficiency of incoming and outgoings in the warehouse leading to a 16% rise in the overall output.
  • Organized monthly preventative maintenance programs at multiple projects of the company to ensure smooth operations.


Sr. Manager
Blue Bird Shipping, Houston, Texas
2018-2020

  • Implemented inventory for equipment to meet the needs of onboard staff.
  • Applied creative experience to establish excellence in marine services.
  • Delegated responsibilities to team members with the senior operations manager approval and accordance.
  • Employed comprehensive policy guidelines and regulations for the workforce on the docks.
  • Developed high risk waste policy to escalate environmental and social accountabilities.
  • Prioritized energy efficiency to keep long-term operating costs minimum.
  • Organized monthly meetings of facilities managers, maintenance staff, facilities team, and another management team to oversee completion on time.


Jr. Manager
Oak Housing Projects, Houston, Texas
2015-2018

  • Planned, organized, maintained, and managed the housing project operations and maintenance tasks.
  • Established inspection processes for work done by teams and of building equipment for multiple facilities.
  • Monitor outside contractors performing building maintenance work, third-party service providers, and support staff doing major technical work at ongoing sites.
  • Training staff and recommending them to senior management along with direct reports to concerned heads.
  • Administered vendor management policies to improve vendor relationships.
  • Trouble-shoot facilities operations issues like malfunctioning of fire alarms.
  • Collaborated with team members for multiple projects ensuring delivery of valuable inputs.


Education

Bachelor’s Degree in Facilities Management
Houston Business School
Houston, Texas
2014

Skills, Knowledge, and Abilities

Knowledge of

  • Management & supervision
  • Principles & practices of contract management
  • Applicable laws and regulations
  • Principles & practices of vendor management
  • Space management & procurement regulations
  • Project management laws and regulations
  • Preventative maintenance programs & practices
  • Sustainability in managing facilities
  • Facilities manager best practices
  • Continuous process improvements
  • Building systems & energy management


Skilled in

  • Translating technical documents
  • Training teams & mapping operational costs
  • Implementing complex space management practices
  • Managing multi-faceted facilities operations
  • Maintenance under applicable laws and regulations
  • Developing programs to manage building systems
  • Vendor management & vendor relationships assessment
  • Equipment maintenance & workflow management
  • Preparing project management reports


Abilities to

  • Conduct preventive maintenance programs
  • Analyze key performance indicators
  • Identify & recommend solutions to problems
  • Communicate effectively using computer technology

Similarly there are other functions that a facility operations manager needs to look after to maintain the smooth working of a business. This might sometimes include cost cutting so that the business doesn’t require to borrow money to sustain itself.

Who’s a Facility Operations Manager?

When a diverse nature of job duties are involved a facility operations manager comes across working with people from distinct cultures, backgrounds, qualifications and much more. These individuals can be from the facility maintenance department or someone from the facility management.

The interesting part of the job of a facility operations manager is the manifold work culture. Yes, you can be the boss of a construction project or handle the team responsible for the maintenance & repairs of heating, cooling, and ventilation systems of a multi-storey premises. The difference in the work environment of a facility operations manager varies.

We know that the work environment along with the workplace of a facility operations manager varies heavily and that’s the reason why a candidate has to have a proven ability. The candidate needs to convince the employer that he or she can work in collaboration with not only the bottom-line staff but also the internal support groups of senior & junior personnel.

Considering this, let’s get on with the facilities operations manager resume example. It will help you write one for yourself. If you are not looking for it then check out our professional resume templates and industry-specific resume examples.

List of Sample Manager Resume to Refer

Writing a Resume

A facilities operations manager has to look after the safety. The list of tasks that an operations manager needs to perform including contract management, maintenance, communications, space management, and life safety for workers.

However, job requirements that recruiters need are networking, negotiation, interpretation of complex information, computer skills, and time management.

Having the above-mentioned skills can get you a job provided they are professionally structured in your resume. The following details will help you do that.

The Resume Structure

It holds equal importance like the content that goes into it. You don’t want the recruiter to search your resume for hours to find what he needs. If that ever happens then you know where your resume will end up next.

  • Header
  • Professional summary or Objective
  • Work experience
  • Education
  • Skills
  • Additional details

Additional information in your resume will give you an upper hand to stay above the competition.

Resume Format

The format of your resume tells the hiring manager about your work experiences. The work history is layered in a readable format to make the reader easily understand crucial details.

There are three resume formats. Here they are.

  • Functional resume format
  • Hybrid resume format
  • Reverse chronological resume format

It depends on how you want the recruiter to go through the work experience in your resume. Ideally, using the reverse chronological resume format is the best practice.

Let’s see an example of the same.

Reverse Chronological Format in Resume

CORRECT
Job Title

Company Name & Location

Employment Time

Description stating what you have already done in current employment.

Skills that you have used to solve problems or increase productivity.

and so on……..


Location is not mandatory but it can give added information to the recruiter. Similarly, start with the most recent work. If you are still working then write present date.

Secondly, organize descriptions in bulleted points & keywords that best describe your roles & responsibilities. Read the job description carefully and understand what employers are looking for.

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Facility Operations Manager Resume

Header

We will now start with a header. Here’s where resume writing begins. The same process follows in our resume builder too.

A resume header must be simple and informative. For example, name, job title, and contact details. Anything beyond this will draw unnecessary negative attention.

Good and Bad Resume Header

CORRECT
Mark R. Gallagher

Facility Operations Manager

Houston, Texas

markgallagher@gmail.com

+1 701-382-5944


INCORRECT
Mark R. Gallagher

Facility Operations Manager

Pinewood Avenue, North Lane

Houston, Texas 77001

markgallagher@gmail.com

+1 701-382-5944

DOB: 03/23/85

Bachelor’s Degree

GPA: 4.5


Professional Summary

The summary comes after the header. It is a short statement that speaks about your experiences, qualifications, and skills. Hence, keep it short.

We have pointed out summary examples below to help you. Refer to them.

Good and Bad Resume Summary

CORRECT
Operations manager with the ability to manage facilities, equipment, and staff members. Having knowledge of IT. Adaptable in managing outside contractors while maintaining smooth customer relations. Implement innovative programs and training sessions to prioritize safety measures. Persuasive and credible communicator looking forward to working with your team.

INCORRECT
Project management experience. Seeking a job of operations manager. Proven ability and technical knowledge in building management, energy management, maintenance operations, and contract management. Maintenance work assignments performed at multiple facilities. Management skills and efficiency. Seeking a job in your company.

The ground rule of writing a professional summary is to let the hiring manager know what you are capable of doing and that you will be an asset to the company.

Stacking the summary with technical terms will neither convince the recruiter nor fetch you an interview call.

Writing Objective

If you are inexperienced - use the following examples to guide you through.


Resume without work experience

Sample Resume Objectives

  • Ready to accept the challenging position of operations manager, and use my management skills for the all-around growth of the company and enrich my work experiences.
  • Devoted to working and managing the company's facilities and services rendered to customers. A management graduate with a learning attitude and new ideas, creates growth opportunities, and a positive work environment to achieve professional goals.
  • Keen to develop energy efficiency priorities by monitoring construction management of multiple locations of your housing company. Expertise in building systems and capabilities to manage energy use that will keep operational costs under control.
  • A graduate operations manager in architecture is seeking employment in your company. Plan, organize, maintain, and manage building codes, facilities services, heating, cooling, and ventilation.
  • Unmatched academic excellence to understand complex data with excellence in data analytics looking to join an intelligent workforce and increase the existing knowledge. Good at designing and implementing creative solutions with a progressive mindset.
  • Work Experience
  • These types of jobs are demanding plus they can sometimes even become mentally draining. It can get more challenging based on the type of facilities that need to be maintained and managed.

To write work history we have written short examples below. They are from different work backgrounds. Read them carefully and analyze how each one of them is written.

Examples of Good and Bad Work Experience

CORRECT
Operations Manager

Fit & Fine Gym

2001-2003

  • Observe and rate the activities of maintenance staff, service providers, and security.
  • Training, recommending, and scheduling working hours of existing and new staff members.
  • Executing disciplinary actions under performance management guidelines.
  • Supervising renovation work maintaining code and building standards.
  • Managed installation of spa, therapy, and yoga rooms in fitness facilities.
  • Reviewing potential bids from outside contractors to maintain the budget.

INCORRECT
Operations Manager

Fit & Fine Gym

2001-2003

  • Hiring and training people on the job
  • Monitoring of discipline and practices
  • Supervising and managing work at the gym
  • Manage budget and outside contractors
  • Proven ability to perform multiple tasks

CORRECT
Operations Manager

KL Logistics

2002-2004

  • Supervised maintenance, sanitation, and housekeeping and tracking the same using daily reports.
  • Arranged safety programs for in-house staff members to ensure safety during work time.
  • Set up a system for small-scale vehicles transporting goods less than 1000 kg in a single trip to cut down heavy traffic.
  • Ordered, and received new equipment to speed up the peak hours rush.
  • Managed multiple logistics facilities having 252K sqft. are with storage, CC roads, loading, and unloading equipment.
  • Purchased supplies for logistics facilities. Trained new team members to use the latest equipment at the site.

INCORRECT
Operations Manager

KL Logistics

2002-2004

  • Supervised everything at the premises
  • Developed safety programs for everyone
  • Order new equipments for work
  • Worked at multiple locations
  • Hiring and training new employees

An operations manager never hires new employees because there’s an HR department to do the job. Refer to “hiring and training new employees”. To put it differently, training can be part of the job but not hiring.

Therefore, writing such things in a work history can backfire and seriously damage your chances.

How to write a Resume without work experience

Writing a resume without work experience can be mind-boggling. If you are a fresher then don’t worry because we have covered it for you.

Refer to the sample below.

CORRECT
Volunteer Work

Houston, Texas

  • Supervised community cleaning and housekeeping programs with fellow volunteers to promote community hygiene.
  • Developed login programs for local warehouses to monitor the movements of high volume dispatch.
  • Designed sign boards and caution banners for storage houses.
  • Created a five-page static website for a local logistics company to promote their brand.
  • Took part in community-sponsored training programs and earned certificates.

Even without professional work history you can still get an interview call for entry-level positions if you write your achievements. Good luck with it!


Functional Resume Format for Inexperienced Candidates

Functional Resume Format for Inexperienced Candidates

Before we begin how a functional resume can help you let’s sneak into what actually is a functional resume and how it differs from the traditional one.

A functional resume enormously varies from a regular resume that exists on this planet. A traditional resume speaks a lot about your work experience whereas a functional resume focuses on skills. Experience in a functional resume holds less importance. That is why we recommend a functional resume if you are into the facility management regime.

The structure of a functional resume is quite easy and more or less refers to the above given example resume.

  • Header - Include personal information here. Name, contact details, location, and professional links will be included.
  • Objective - Instead of a resume summary you will write a thoughtful objective statement. This is the key factor because an experienced facility operations manager will write a detailed summary.
  • Skill Summary - After the objective statement skill summary is another reason for fresh candidates to use this format. Write excellent details about individual skills here. Mention them with numbers to convince the employer.
  • Education - This segment is the same as it is in every other resume format. Use a reverse order starting with the highest academic qualification.

You can add optional details like language, volunteer work, apprentice work experience, internship, certificate courses, training, or language skills. Hence, if you are about to begin the job of a facility manager then this resume format is for you.


Facility Operations Manager Resume

Education Details

Project management is a manifold job and it depends on the job profile and qualifications. A commerce graduate can’t manage marine premises. It needs an engineering background.

Bachelor’s Degree in Facilities Management

Houston Business School

Houston, Texas

2014


Skills

An operations manager resume is skill oriented. It is because the level of technical knowledge that a candidate carries becomes important.

Hence, here’s how you will notify skills in your facilities operations manager resume.

  • Indicate knowledge of different tasks. For example, project management and supervision.
  • Acknowledge skills that you have. For example, translating complex technical documents into simple language.
  • Indicate special abilities - For example effective communication using computer technology.
  • Notify interpersonal skills like leadership, negotiation, emotional intelligence, empathy, positivity, etc.

What to include in Additional Sections

Additional sections in a facility operations manager resume is like confetti on an ice-cream. It makes the sweet thing more colorful than ever before. In the same way, an additional section in a resume attracts employers attention.

Answer this - Why would an employer not hire a facility operations manager who is multi talented and skilled in every aspect? Why not?

List of achievements to be integrated in a facility management resume

  • Certificates - If you have certificates of special skill development programs then mention them here. For example, computers.
  • Honorary mentions - Mentions in magazines, articles, or thesis papers can be included here by citing accurate sources.
  • Books - Mentioning books authored by yourself can be an asset to improve your chances of selection. Cite appropriate sources.
  • Awards - Academic or professional awards that you have received can be mentioned here.
  • Sports - Candidates taking part in sports during their academic career can be a thing to mention. However, writing sports achievements applies to specific jobs only or if it is demanded by the employer.
  • Blog or websites - Digital presence like blogging or having a niche website can be mentioned with links.

Summary

That’s how you will be writing your facilities operations manager resume. It’s time to wrap the entire post into a summary. Here it is.

  • Start your facilities operations manager resume with a header
  • Write a short professional summary
  • Use reverse chronological to write work experiences
  • Education details
  • Skills, knowledge, ability

Writing Cover Letter

Send a cover letter with your resume when applying for a job. Further, writing a cover letter is a different subject. But we have summarized it for you.

Wireframe of a Cover Letter

  • Personal information
  • Date
  • Employer contact details
  • Salutations
  • Body of the letter
  • Complimentary closure
  • Signature

Not what you're looking for? Browse our cover letter templates. With cover letter samples of Resume-Examples you can convince recruiters to manage an interview call that could land you your dream job.

FAQs

What are the five 5 key responsibilities of an operations manager?

Although the responsibilities of an operations manager are massively different still there are five major ones you must possess. Analyzing data, monitoring schedules, supervising staff, resolving disputes, and procuring tools to get the job done efficiently.

How to become an effective operations manager?

You need relevant skills and qualifications mentioned in this article to become an operations manager. One more thing - additional coursework. Then develop hard and soft skills. Finally, gain work experience to get into your dream job.

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