Client Requests for Resume on Upwork: How to Respond Effectively

When applying for freelance gigs on Upwork, you might encounter clients requesting your resume. This may seem unusual in the gig economy, where portfolio and work samples typically take precedence. However, some clients prefer to see a resume to get a snapshot of your qualifications and career history.

Last update:
01/01/2024
Client Requests for Resume on Upwork: How to Respond Effectively

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If you're faced with such a request, it's essential to understand its purpose, how to respond professionally, and how to leverage this opportunity to win the job.

In this article, we'll explore the nuances of handling resume requests on Upwork, and share tips for crafting an effective freelance resume.

Why do Clients Request a Resume on Upwork?


Clients on Upwork may request a resume for various reasons, including:

  1. Verification of Credential: A resume helps clients confirm your educational background, certifications, or previous experience.
  2. Corporate Policies: Some companies, particularly larger organizations have standard hiring practices requiring resumes even for freelance roles.
  3. Familiarity: Clients may feel more comfortable with resumes as they mirror traditional hiring practices.
  4. Highlight professional story: A well-crafted resume can showcase how your career trajectory aligns with their needs.

While portfolios are often sufficient for showcasing skills and projects, a resume is a complimentary document that adds credibility and professionalism.

Portrait of serious concentrated guy young handsome man freelancer is working on his laptop pc

How to Create a Freelance-Focused Resume


A traditional resume may not fully reflect your freelance expertise. Here are steps to tailor your resume for the Upwork marketplace:

1. Focus on Relevant Experience

List only the experiences that align with the job you're applying for. If you've worked on similar projects, include those details to demonstrate your expertise.

2. Highlight Key Skills:  

Include a dedicated "Skills" section to showcase your technical and soft skills relevant to the role. Incorporate industry-specific keywords to ensure your resume aligns with client needs.

3. Showcase Your Freelance Achievements:  

If you've completed notable projects on Upwork or other platforms, add them to your resume with project performance metrics. Quantify your achievements, such as "Increased organic website traffic by 60% through optimized site content strategy."

4. Use a Summary Statement:  

Begin your resume with a compelling summary or professional statement. Tailor it to reflect your freelance journey, emphasizing your value proposition.

Example
"Experienced digital marketer with 5+ years of freelance expertise in social media management and paid campaigns, delivering measurable ROI for clients."

5. Keep It Simple and Concise:  

Avoid lengthy narratives. Use bullet points and concise language to make your resume easy to skim. A clean layout with consistent fonts and headings enhances readability.

6. Add a Portfolio Link:  

Include a clickable link to your Upwork profile or an external portfolio. This demonstrates transparency and provides additional insights into your work.

Portrait woman working as freelancer

7. Align Your Resume with Your Proposal:  

Ensure that your resume complements your Upwork proposal. Both documents should reinforce the same message about your skills and experience.

8. Use Action Verbs:  

Start each bullet point with powerful action verbs to convey your accomplishments dynamically. Examples include “designed,” “managed,” “developed,” or “optimized.”

9. Demonstrate Results:  

Focus on quantifiable achievements. Instead of stating “Managed social media accounts,” say, “Increased social media engagement by 45% within three months through targeted campaigns.” Numbers make your achievements tangible and impactful.

10. Include Testimonials or Client Feedback:  

If your previous clients have praised your work, incorporate short snippets into your resume. Positive feedback adds credibility and demonstrates your ability to deliver results.

11. Tailor for Each Client:  

Freelancers often serve clients from diverse industries. Tailor your resume to reflect the nuances of the client’s field. For example, if a client in the tech industry requests your resume, emphasize your experience with tools, software, and methodologies specific to that domain.

By following these steps and incorporating these optimization strategies, you can create a compelling freelance-focused resume that stands out in the Upwork marketplace.

Responding to a Resume Request on Upwork


Upwork Freelancer Listing Potential Points to Respond to Resume


When a client asks for your resume, your response should be professional and confident. Here’s how you can approach it:

  1. Express Enthusiasm: Begin by thanking the client for considering your application and expressing your interest in the project.
  2. Confirm the Request: Acknowledge their need for a resume and let them know you’re happy to provide it.
  3. Attach a Tailored Resume: Share a customized resume relevant to the job description. Include your name and contact details.
  4. Reinforce Your Proposal: Use the message accompanying your resume to reiterate why you’re the ideal fit for the role.
  5. Maintain Professionalism: Avoid overly casual language. Treat this interaction as you would a traditional job application.

Here’s an example of a professional response:

Subject: Resume Submission for [Job Title]

Dear [Client's Name],

Thank you for considering my application for [specific project or role]. I’m excited about the opportunity to contribute to your team and help achieve [specific client goal].

As requested, I’ve attached my resume for your review. It highlights my relevant experience, including [specific skill or accomplishment].

Please feel free to reach out if you require any additional information or clarification. I look forward to the possibility of collaborating on this project.

Warm regards,
[Your Full Name]


Beautiful young brunette is sitting by the window with a laptop

Common Mistakes to Avoid


When submitting resumes on Upwork, avoid these pitfalls:

  1. Providing Irrelevant Information: Including unrelated work experience or personal details can make your resume appear unfocused.
  2. Neglecting Updates: Ensure your resume reflects your most recent accomplishments and skills. An outdated resume may suggest a lack of professionalism.
  3. Sharing Personal Contact Details: As mentioned earlier, adhere to Upwork’s communication guidelines and avoid sharing phone numbers or emails.
  4. Overloading with Graphics: While creative resumes can look appealing, excessive graphics or charts may not be compatible with all formats. Opt for simplicity and functionality.

Conclusion


While resumes aren’t always required in the gig economy, being prepared with a professional, tailored resume can give you a competitive edge on Upwork. It demonstrates professionalism, validates your credentials, and builds client trust. A polished, well-organized resume could be the key to landing your next project and building long-term client relationships.

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Frequently Asked Questions

Should I include personal information like my phone number or address on the resume?

No. Upwork has strict policies about off-platform communication until a contract is established. Avoid including phone numbers, addresses, or personal emails. Instead, provide a link to your Upwork profile for further details.

Can I use the same resume for multiple clients?

While it’s tempting to reuse the same resume, it’s better to customize it for each client. Tailoring your resume to reflect the specific skills and experience you may take relevant to a particular job increases your chances of standing out.

Should I always send my resume when requested?

Yes, if a client requests your resume, it’s a good practice to provide it. It helps establish your credibility and showcases your qualifications.

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