And in all of this, you might have some questions and confusions that lead to bad resume when unanswered and unresolved, which is why we are here to help you out with a complete guide for you with bonus tips even!
In this article we will talk all about writing a job winning shift leader resume, starting with the guidelines on how to write a professional resume, followed by some tips on research and resume formats, and each section of resume discussed in terms of how to write it in the best manner possible!
And at last, we'll give you some bonus tips to increase your chances of getting interview calls and getting your dream job!
Let's dive in!
Professional shift leader resume
A professional resume is defined by various defining aspects such as accuracy, formal tone, meeting the professional resume industry standards and so on. Now we will discuss each of these and talk about how you can ensure your shift leader resume is a professional resume.
- Your shift leader resume should be written in a formal resume format that is expected by the hiring managers and also highlights your best and impressive aspects of the profile and overshadows your weaknesses or lack of particular qualifications. There are many formats for your shift leader resume that you may be able to find online on the internet, you can also write your resume the way you see fit however the hiring managers will be looking for a particular resume format and if they see something unexpected, it will be a risky move because they might be thrown off and put off. Another advantage of using a professional resume format is widely used is that it is a way to highlight your strengths and hide your weaknesses easily. We will discuss the types of resume formats that you can choose from shortly in this article.
- Your shift leader resume template should be used properly, when using a resume template or resume examples, you have to be careful to replace all the sample info with your profile's info. You might also need to edit the margins, white space and font sizes/types and so on to ensure that your shift leader resume looks symmetrical and visually appealing. Visual appeal of your resume is more important than you may imagine, as important is the content of your resume, so is the visual appeal because if what we are reading is not easy on our eyes, we instantly lose interest in what we are reading. Ensure that everytime you use resume examples or resume template, you keep these tips in your mind.
- Your shift leader resume should be saved in PDF document format or Microsoft Word document format. The reason is that these are the most compatible resume format for you. When your resume is received by the hiring managers, it is possible that your resume will be scanned by an applicant tracking system or a software, viewed by individuals on various devices, platforms and mediums of viewing a document, now if your resume is not compatible with any of it due to the format it is saved in, it will cost you many opportunities and that means you need to make sure that you save your resume in the most compatible document format.
- Your shift leader resume will be viewed by multiple individuals such as hiring manager and their superior, the CEO of the company or even higher post professional and that means your resume document should be labelled well and professionally as well as clearly. You need to use your full name (first name and last name) and the term 'resume' or 'CV'. This will help them to understand what they are looking at when they open the document.
- Your shift leader resume should be accurate and that means you can leave no mistakes or errors on your resume. You may have looked at many resume examples and may have noticed that they are proofread very carefully, none of them have any spelling or grammatical errors. The accuracy reflects the skills such as paying attention to details, being perfectionist and being accurate which is highly valued traits in the professional world. To ensure that your resume is accurate, you should proofread your resume twice when you are done writing it and get rid of all the spelling mistakes, grammatical errors, factual mistakes because such can come back to haunt you.
- You may be subjected to background check before or after being hired, if it happens before you are hired, you may lose the opportunity and if it happens after being hired, you might be fired from your job for fraud or such allegations. Make sure that there are no factual errors on your resume to avoid such events. In case, you are unable to proofread, you can ask a friend or anyone you know, who has good command on language to proofread your resume. In case, you have no one such in your mind, you can also go on internet and find many free sites and resources that will proofread your resume and even give you suggestions for corrections that you can easily make and make your resume error free.
- How to ensure that your resume has the formal tone which makes it professional? The way to do it is by using the language that is formal and that means using third person and past tense and avoid the use of any pronouns at any point in your resume in any sentences. This will make your language have formal tone and make your resume professional.
- Your resume should have a lot of action words, action verbs, power words and relevant keywords everywhere in each section to increase the impact of the content of your resume. Your resume should also contain a lot of details that quantified with numbers to increase the impact of the content on the reader. This is necessary especially for the resume summary section.
- Your resume should contain many relevant keywords to beat the ATS, we will discuss this point at length later in this article.
Now that you understand how to write a professional resume for your job hunt, now let's discuss where to begin and how to begin!
Research
When you are planning your vacation, what is the first thing you do? Go on internet and explore all you can about the destination you are going to, the food, the place that you will stay at, the local places that you will visit and explore. This is research which is something you will do for your resume as well. In fact, you are already doing it, and that is how you are here, reading this article.
Now we are talking about particular aspects that you should research in addition to reading this article, yes, this article is complete guide but doing the research will help you not only in enhancing your shift leader resume but also prepare you for your interviews!
So what should you research and why? You should research the industry, the job market, job description, salary range and corresponding level of professional employment and everything that is relevant to your role of shift leader.
When you research the industry and the job market, you will get a lot of insight into the current job trends and the industry's current affairs and advancements and updates, and this will help you highlight the right parts and details of your resume and also help you in your interviews.
The research of the job description will help you understand the qualifications and skills that are expected from you and you will be able to leverage any extra qualifications, skills and explore or knowledge that you have to negotiate with and impress the hiring manager. You will also find out any skill or qualification that you don't have and need to acquire before you apply for particular vacancies and jobs.
When you explore the salary range offered to your level of professional in your industry, you will be able to learn what is best deal that you deserve and how you can negotiate. Because after the research you will be updated on your market value, you will know what salary range and compensation you deserve for the skills, exposure, knowledge, experience and everything that you bring to the table and offer to the employer. You can negotiate the best compensation package for yourself if you are aware of your market value.
Now, after you have done the research, you will need to make your choice of the professional resume format. You may have looked at many resume examples and may wonder how you can decide which format is right for you, let's discuss.
Formats
There are many resume formats that you might find on the internet however there are only 3 resume formats that are preferred by the majority of the professionals and hiring managers that will be looking at you resume. Now, as you might have noticed the resume examples contain majorly 3 resume formats:
📌Types of resume formats:
- Functional resume format: The functional resume format helps you focus on your education and skills and helps you elaborate them with details, examples and more. This is because the experience section may not have much to say for you on your resume. This is usually the case for freshers who are new to the field or the career path and the recent graduates who have just completed their education and have no professional work experience or work history to showcase on their professional resume. the chronology of sections for this resume format will be contact info section, resume summary section, skills section, education section, experience section and extra sections.
- Reverse chronological resume format: The reverse chronological resume format is all about experience section with a skills section that briefly highlights your key and top skills and strengths that is blend of your soft and hard skills as well as key relevant skills and technical skills. The resume format is named reverse chronological because of the order of experience in the experience section. What this means is that the experiences mentioned on your resume in the experience or work history section should be described in reverse chronological order meaning you need to begin with your latest experience and walk back to your first job. This resume format focuses on your work history to highlight your skills, your exposure and your experience as well as your knowledge while also briefly highlighting your skills in bullet points format. The chronology of sections for this resume format is contact info section, resume summary section, professional experience or work history section, education section, skills section and extra sections. This resume format is suitable for those who significant or extensive work history and also seasoned professionals who have plenty of work experience in the profession and occupation.
- Combination resume format: As the name suggests combination resume format is the combination of the above mentioned resume formats. This resume format is also known as hybrid resume format and is preferred by the professionals who are looking to change their role in the same industry or change their career path altogether. This resume format focuses both on the work history section and the skills section where you can also elaborate your skills along with your work history. This allows you to elaborate upon your transferrable skills and experience and helps you prove that you are competent for the new role. The chronology of sections for this resume format is contact info section, resume summary section, work history section, skills section, education section and extra sections.
Now, based on the discussion above, you can choose the resume format that is suitable for you and will help you highlight the impressive aspects of your resume. Below, we will discuss the shift leader resume example outline for reverse chronological order resume format. Don't worry if you have chosen functional or combination resume format, all you have to do is elaborate your skills and education section and change the chronology of sections on your resume that is given above.
Shift leader resume sample outline
Now, let's discuss the outline of your shift leader resume, we will discuss each section in detail:
Contact info
First and foremost your resume header or the top of your resume will contain your contact info section, and if your resume has two columns, either column will begin with the contact info section. Your contact info section will contain below mentioned details; make sure these details are all accurate because inaccurate detail will cause you to lose important opportunities because the hiring manager will not be able to contact you.
- Your full name with correct spelling (Your first name and your last name)
- Your professional headshot (this is not mandatory but if you choose to include this, make sure the headshot is taken by a professional photographer in a neutral background where you are wearing a formal attire.
- Your email ID (make sure it is your professional email ID that contains no informal words or unnecessary digits, it should be a formal ID and you should be checking it regularly and be active on the ID in case anyone contacts you regarding a job you have applied to)
- Your contact number (it should be mentioned with area code and country code and it should be accurate, double check this because it is the most important detail; make sure that the number is handy and active for you so that you can attend to any calls regarding jobs that you might receive)
- Your home address (this is not mandatory but if you are applying to another state or country you may want to include it; in any case, if you do include it, keep it very brief and not detailed)
- Your LinkedIn profile link (this is not mandatory but if you choose to include it, do so only if you use the platform regularly, if you are active on your profile, if your profile if updated and if you are present on the platform in professional capacity where you share and post content related to your profession and role and industry)
Resume summary
The resume summary should be crips, short and concise but also compelling and intriguing enough to grab the reader's attention and sustain it enough to make them read the rest of your resume very carefully. if your resume summary fails to do this, the reader will only superficially check or go through your resume and you might miss out on good opportunities because you failed to present your profile well.
Your resume summary should contain bullet points no less or more than 3 to 5. The resume summary should begin with the mention of your role/ job title or designation, followed by your total years of experience. Your resume summary should include the most impressive and important aspects of your resume such as your key relevant skills, your impressive aspects of experience and exposure, important accomplishments and so on. Make sure you use all the relevant keywords and action words to increase the impact of your content on the reader.
You should also quantify the details as much as possible, with numbers to make your info look impressive and achieve the desired impact on the reader or hiring manager.
Professional work history/ experience section
The professional work history section should be written in bullet points and should contain details such as your job title, full name of the employer, your employment period and the job description.
Now the job description of your each experience in the work history section should be comprehensive and you should make sure that you do not sell yourself short. The job description should include all the job duties that you handled and the extra work or duties that you may have handled or helped with. You should also include your skills that helped you with your performance.
You should include all your accomplishments and your achievements. You should understand that the description will reflect your soft skills such as communication skills, team leadership skills, cross functional team leadership and so on. You should also use this section to reflect your passion and dedication for your job.
After the professional work history or professional experience section, you should move on to your education section.
Education section
The education section helps you highlight your educational background which may not be as important in today's world however it is still worth mentioning as many companies will require you to have some minimum educational background such as a high school diploma. The world is talking about removing the bachelor's degree requirement for many jobs however until it becomes common practice which may take many years still, we should not skip this section or undermine its value.
The education section should mention your high school diploma, any other diplomas, degrees and any other educational qualification that you may have acquired; this includes any offline or online certificate courses or programs as well. You should avoid mentioning the exact year of the qualifications in case you are a fresher as it may lead to bias in hiring manager's mind however if you are not a fresher, you can mention it.
When putting info on your education section of the shift leader resume, you should mention the full name of the diploma or degree and mention the education institute or platform from where you acquired your education.
Skills section
The skills section on your resume should be brief but impactful and the way to do that is to ensure the perfect balanced blend of soft skills, hard skills, technical skills and key relevant skills of your role. You should be careful which skills you choose to mention as you only get to mention about 5 to 7 (maximum) skills in bullet points and they have to include soft skills, hard skills, technical skills and relevant skills for your role.
The skills section helps you simply highlight your top strengths because in the work history section you may have included your skills and even in resume history section you may have included your relevant key skills however they were mentioned in sentences and the chances are the reader may not have registered them in their mind. However, when they see the skills mentioned in 2-3 words in bullet points they will surely register them in their head, which is why the separate skills section is very important and useful.
You may have looked through many resume examples and done your research and gone through a number of job descriptions and when you did that you may have come across many key skills, you should note them and use them throughout your resume especially in your resume summary and experience section as well as your skills section. In addition, to help you out, we have also prepared a list of relevant skills for your shift leader resume.
📌List of relevant skills for your shift leader resume:
- customer satisfaction
- customer complaints
- excellent customer service
- cash handling
- great customer service
- exceptional customer service
- customer service complaints
- proper customer service
- quality control
- inventory control
- assisting customers
- quality customer service
- providing excellent customer service
- provide customer service
- training employees
- ensure customer satisfaction
- food safety standards
- key skills of a shift leader
- professional development
- handling customer complaints
- work in timely manner
- customer inquiries
- store operations
- working with new employees
- customer concerns
- customer service standards
- food safety
- food preparation
- data entry
- answering customer questions
- working in fast paced environment
- handled customer complaints
- accurate inventory counts
- inventory management
- employee training
- scheduled shifts
- store management
- customer needs
- food service
- team leadership skills
- customer issues
- maintaining positive work environment
- safety protocols
- high quality food
- manage teams
- critical thinking
- communication skills
- employee performance
- business administration
- daily store operations
- store manager skills
- computer system
- assigned tasks
- food handling
- cash receipts
- quality standards
- hospitality industries
- sales floor
- salesman skills
- guest satisfaction
Bonus Tips
Now it's time for bonus tips! Let's go!
Keywords
You may have heard how the HR managers and employers and their companies use AI and software and applicant tracking systems to scan and filter the job applications that they receive. The companies receive hundreds and thousands of job applications these days because the online job application portal has made it very easy to apply to any job and that means many times people with no relevant background also apply for their dream job even without the required qualifications and the human resource cannot sort through all these resumes and job applications manually and that means they use a software to scan and filter the resumes and job applications that they receive.
The scanning and filtering happens on the basis of set parameters which are simply the relevant keywords or the job description provided by the HR manager with the job posting. What this means for you is, it is very easy for you to beat the ATS or the software because all you have to do is include all the relevant keywords in your resume.
It is very easy because you can easily incorporate the keywords in your resume summary, experience section and skills section. You should use the relevant keywords throughout your resume, in each section and you should make sure you use them in meaningful and sensible sentences. Do not ever chunk the keywords in your resume randomly or in one place, this can make it clear what your strategy is, make the content confusing and you may lose your opportunities.
📌List of relevant keywords for your shift leader resume:
- guest satisfaction
- quality standards
- sales floor
- quality food
- store manager skills
- store manager
- communication skills
- critical thinking
- safety protocols
- leadership skills
- team leadership
- food service
- customer needs
- store management
- shift manager
- employee training
- fast paced environment
- proven track record
- food safety standards for food preparation
- food preparation
- data entry
- customer service standards
- customer concerns
- shift leaders
- new employees
- store operations
- customer inquiries
- key skills
- ensure customer satisfaction
- quality customer service
- assisting customers
- inventory control
- quality control
- customer service specialist
- exceptional customer service
- cash handling
- cash handling skills
- excellent customer service
- customer complaints handling skills
- customer complaints
- shift leader
References
Next up is the references section, not many professionals may take it seriously however this one section make a big difference for you. References section should include 3 references and if you are not able to mention the details you can simply write that references will be provided upon request. Now the references are nothing but the people that you have worked with and would vouch for you in the truly positive manner.
It can be your supervisor or any other superior, it can be your colleague and it can also be someone who you managed or led or who worked under you. The HR manager might contact these reference to get to know you professionally beyond what they find on your resume and/or to verify what they find on your resume. Make sure that the people you choose, have positive opinion about you because if they say something negative to the hiring manager, you might not get the opportunity.
Now when mentioning the references, you should mention their name and designation along with their email ID and contact number, make sure you mention these details after taking their permission to do so.
Cover letter
The cover letter is your chance to win brownie points! Most professionals do not take cover letters seriously because they seem tiresome and time consuming, especially after all the effort and time that you spend on your shift leader resume. However, a cover letter that is personalized and customized for particular job or position, can go a long way and you should definitely write one if you are hoping to get your dream job when applying somewhere.
A cover letter is your opportunity to reiterate your interest by talking about your experience, skills and pitch your candidacy again and you get to use a little bit of informal tone which may help you connect with the hiring manager better!
The cover letter is your chance to reflect your passion and dedication which will impress the hiring manager, and that will help you get the interview at the very least because the HR manager will be inclined to get to know you more and give you a chance to pitch your candidacy one more time in the interview.
Conclusion
To conclude, we advice you to use this guide as your checklist and make sure that you do not miss out on any tips or guidelines that we discussed in this article. You should also explore many shift leader resume examples and resume templates. We have a huge collection of resume examples and resume templates along with resume writing guides for A to Z all the professions and will be able to get many insights for your own resume.
You can also refer to our resume builder function that will help you write your resume by providing you with AI driven suggestions to improve and write your shift leader resume. It is similar to ChatGPT however, the feature is specifically designed for resume writing and will save you a lot of energy and time and help you write your resume within minutes.
And that's all you need to know about writing a job winning shift leader resume. We are sure that with the help of this guide you will write an excellent job winning resume. Good luck with the job hunt!
