Restaurant General Manager Resume Guide

Hiring managers look for specific details when they consider a job title equal to or similar to a general manager position. This guide will assist you in resolving the issue of addressing critical details in a general manager resume. Hence, let's begin with drafting a sample job description. Here it is.

Restaurant General Manager Job Description

The Red Sparrow Hospitality Services is inviting applications for restaurant general manager jobs from experienced and qualified candidates to monitor, manage, control, execute, and rectify the day-to-day operations of our restaurant facility - the Moon Shadow. You will serve in the position of a restaurant general manager making strategic decisions in favor of the restaurant business.

You will have to train and supervise a huge workforce having a diversified background at the same time ensuring smooth operations. Read below the roles and responsibilities for restaurant general manager jobs carefully. Send your updated resume to jobs@redsparrowhospitality.com.

General Manager Job Duties

• Set clear objectives for the workforce including the receptionist, kitchen staff, servers, helpers, chefs, and administrative employees.
• Execute techniques to reduce food waste so that the monthly inventory doesn't suffer and the food items don't go to waste.
• Encourage beverage sales during weekends, private parties, and functions by offering group discounts.
• Partner with company hiring managers in the team-building process for newly inaugurated restaurants and eateries if needed.
• Volunteer pro bono activities under the company's social responsibility (CSR) program to give back to the community.
• Facilitate restaurant managers with intelligent insights and tools to effectively and profitably operate the restaurant.
• Guide the entire restaurant staff to strictly follow the quality control guidelines issued by the concerned authorities.
• Host events, exhibitions, celebrations, and new year parties to maximize the profits of the venture and the company overall.
• Inspire the staff to maximize productivity and maintain the hospitality standards with company policies.
• Ensure food quality of the highest standard considering factors like hygiene, cleanliness, and health of customers.
• Participate in ongoing customer service programs, deliver desired results to uplift the brand, and suggest creative changes.
• Train the kitchen and the serving staff members to effectively communicate during rush hours to offer the best services.
• Recruit department-wise junior restaurant manager staff and schedule their interview, selection, and training tasks.
• Accomplish monthly sales goals in booking rooms, banquet halls, dining facilities, food products, and beverages.
• Acquire necessary licenses for food and beverage deliveries at the counter and keep a record of the renewal and expiry dates.
• Achieve the highest rate in addressing customer complaints and providing satisfactory solutions to earn loyalty.
• Complete the routine inspection procedures and direct the concerned person to rectify the discrepancy if any.
• Create excellent customer relations to grow the business and increase brand awareness across the locality.
• Negotiate booking rates with suppliers, travel agents, event coordinators, and wedding planners.
• Operate the entire restaurant facility considering the operational cost and expenses keeping the same minimum.
• Perform maintenance activities based on weekly and monthly schedules to maintain a vibrant restaurant environment.
• Prepare dining facilities including lobbies, serving areas, dining halls, banquets, and waiting lounge for the guests.
• Produce bank deposits, cash receipts, ledgers, vouchers, and account statements to the auditors for auditing.
• Undertake functions concerning the restaurant business and encourage other members to participate in the growth journey.

Requirement and Skills

• Work experience as a restaurant general manager.
• Operational knowledge of the restaurant and best practices.
• You should be able to handle computer programs for restaurants.
• Capable of leading a huge restaurant team efficiently.
• Decision-making, leadership, and problem-solving skills.
• You must have a business as well as a growth mindset.
• Ability to perform and deliver results under pressure.
• You must have a focused vision and attention to detail.
• Qualification in hotel management, hospitality, food and beverages, etc.

Now that we know the responsibilities and skills required in restaurant general manager jobs here's an example of a resume created using the description above as a resource. Read the sample resume carefully and proceed thereafter.

A step-by-step resume writing guide

The first thing that one needs to do is to select a resume template for your restaurant general manager resume. Thereafter, set the outline of the same and arrange the content similar to a team building process done by the general manager.

When the format and outline are finalized organize the content according to the wireframe and make sure that the entire resume length doesn't go beyond the one-page limit.

Which resume format is perfect?

Undoubtedly, the reverse chronological resume format is the perfect fit for a restaurant general manager resume. However, we also have two more formats - the functional and the hybrid. Out of which, the functional is used when applicants want hiring managers to focus on skills.

Additionally, if there are any gaps in the employment then the functional format will help address them. For your better understanding, we have compiled a comprehensive example of a restaurant general manager resume in a functional format. Scroll up to the bottom of this guide to read it.

Above all, the hybrid format is rarely used by applicants and a major reason behind it is the length. The hybrid aka combination format makes your resume lengthy. The bottom line is to use the reverse chronological format.

How to set the outline of a resume?

The outline is also known as the wireframe on which the entire restaurant general manager resume is levitating. Now if you pull one block it will collapse like a playing card castle. For this, you ought to have a strong outline. The following resume sections make a firm wireframe for a resume. Refer them.

• Resume Summary
• Work Experience
• Hard Skills
• Soft Skills
• Education
• Language
• Certificate
• Membership

Are you writing contact details incorrectly?

The basic element in a resume is the header aka contact details and surprisingly there are very few incidents when things go south. We will assume that as an error and move on to showing you innovative methods to mention contact details. Continue reading.

Right ✅

The Standard

Mutsuhito Osaka

Restaurant General Manager

1332 Pooh Bear Lane

Troy, South Carolina 29848

+1 864-746-0655 osaka.m@gmail.com

The Executive

Mutsuhito Osaka

Troy, South Carolina

+1 864-746-0655

osaka.m@gmail.com

The Minimalist

Mutsuhito Osaka

Troy, SC

osaka.m@gmail.com

The Creative

Mutsuhito Osaka

👤 Restaurant General Manager

📌 Troy, South Carolina

☎️ +1 864-746-0655

📬 osaka.m@gmail.com

💼 linkedin.com/mutsuhito-osaka

The Wordy

Mutsuhito Osaka
Title: Restaurant General Manager
Location: 1332 Pooh Bear Lane

Troy, South Carolina 29848

Phone: +1 864-746-0655
Email: osaka.m@gmail.com
Profile: linkedin.com/mutsuhito-osaka

Is the resume summary working?

A hotel general manager resume summary is the first detail an employer will read or maybe just scan. If it doesn't convince him or her it's over. That's bad news. The good news is to refer to the job ad and pick relevant keywords to include in the summary. Start the first sentence with an action word. Describe job accomplishments using statistics and figures.

For instance, .........that resulted in an increase in the sales by 63%. Study the resume summary samples from the restaurant general manager resume example and apply the same to create a professional resume for yourself.

Right ✅

Dynamic and intelligent restaurant general manager having over ten years of work experience in restaurant's operation and food safety procedures. Top-notch food quality and exceptional customer service have always been my top priority. Passionate about introducing, improvising, and controlling food preparation techniques. Looking forward to being a part of your multicuisine restaurant - the Moon Shadow.

The problem in the sample summary statement below is the short sentences. On the contrary, the summary must be limited to 3-4 sentences or at the most five without making it too lengthy to read. The only advice here is not to attempt writing the introductory statement like this.

Wrong ❌

Dynamic and intelligent restaurant general manager. Over ten years of work experience in restaurant's operations. Safety procedures and top-notch food quality. Passionate about introducing, improvising, and controlling food preparation process. Looking forward to being a part of your multicuisine restaurant - the Moon Shadow.

How's the work experience section performing?

A well-drafted experience section is like a decorated platter on the dining table. You keep reading it again and again. Hence, if you want the reader to consume every single detail of the work history then write it that way. Begin with the latest job details, use bullet points, mention the job title, and focus on describing achievements with statistics and figures.

Right ✅

Restaurant General Manager

Blue Pearl Multicuisine

Troy, South Carolina

2021-Present

• Consulted with the senior inventory manager and implemented inventory controls over monthly stock sent to various restaurants to curb food waste and resolve deficits in the inventories.
• Developed members of the team, empowered them to make quick decisions, identified their working style, and gave them constructive feedback to grow.
• Performed restaurant walk-throughs using a checklist created by the company management to monitor food preparation methods, quality, serving, and work standards.
• Reflected desired productivity targets in distinct areas of operations in the restaurant including finance, restaurant profit, sales, and customer feedback.

Restaurant General Manager

Silver Nest Restaurant

Troy, South Carolina

2017-2021

• Resolved complaints of customers that were pending for a long time using the ticketing system and followed the same at the takeaway counters to ensure customer satisfaction.
• Managed restaurant operations using team-building that included restaurant owner, staff members, general manager, assistants, interns, and newly recruited employees.
• Explained the deficit occurring in the bank deposits with regards to the accounts statement, cash register, daily purchase, petty cash, labor costs, etc. to the accountant.
• Planned festival celebrations and events strategic to the restaurant location and the locality to achieve additional mileage in terms of footfalls and branding.

Restaurant General Manager

Mr. & Mrs. Foodie

Troy, South Carolina

2013-2017

• Recruited junior-level restaurant manager, assistant cooks, pastry chefs, and dining room servers and expanded the existing team to create a productive restaurant environment.
• Scheduled and supervised the training of the newly recruited staff simultaneously appointing them at different levels with various job objectives to accomplish daily.
• Attended national and international conventions held for restaurant owners introducing new food technology, kitchen tools, and machinery to enhance the working capacity.
• Inspected closely the kitchen to ensure food quality was maintained according to the taste of the customer and the cooking standards of the restaurant.

The employment history is the most important part of your restaurant general manager resume because it has all the potential to either make or break your chance. How? Look at the barely five to six words sentences work experience section below. They are incomplete and incompetent without making sense. Read each one of them and you will know what we are talking about here. Just one word - Avoid!

Wrong ❌

Restaurant General Manager

Blue Pearl Multicuisine

Troy, South Carolina

2021-Present

• Implemented inventory controls over monthly stock.
• Developed members of the team & empowered them.
• Performed walk-throughs using a checklist.
• Reflected desired targets in distinct areas of operations.

Restaurant General Manager

Silver Nest Restaurant

Troy, South Carolina

2017-2021

• Resolved complaints of customers to ensure satisfaction.
• Entertained restaurant operations using team building.
• Explained the deficit occurring in the bank deposits.
• Planned events strategic to the restaurant location.

Restaurant General Manager

Mr. & Mrs. Foodie

Troy, South Carolina

2013-2017

• Recruited & expanded to create a restaurant environment.
• Scheduled the training of the newly recruited staff.
• Attended national and international conventions.
• Inspected closely the kitchen to ensure food quality.

Are your key skills convincing?

A well-developed list of skills using a description of the restaurant general manager jobs will boost the trust factor when a recruiter reads details of what he or she is looking for. Therefore, use headings, make separate lists, refer to the job ads, and use keywords.

Right ✅

Relevant Skills

• Food safety procedures
• Restaurant operations
• Resolving customer complaints
• Food and labor costs management
• Food quality inspection
• Food service operation
• Review financial transactions
• Restaurant management
• Maximize productivity
• Inventory management
• Food waste management

Soft Skills

• Customer satisfaction
• Exceptional customer service
• Customer relations
• Excellent service quality
• Ensure compliance
• Problem-solving
• Hygiene & cleanliness

The following list is the classic example of a skill list gone rogue. We have mentioned this quite a few times in our article, especially when it comes to the skill list. Never compile all the lists in a single chain without any heading. This will not only damage the health of the resume but also severely hurt your interview opportunities. Refrain from doing it.

Wrong ❌

• Relevant skills
• Safety procedures
• Restaurant operations
• Customer complaints
• Food and labor costs
• Food quality
• Food service operation
• Review transactions
• Maximize productivity
• Food waste management
• Soft skills
• Customer satisfaction
• Exceptional customer service
• Customer relations
• Excellent quality
• Ensure compliance
• Problem-solving
• Hygiene & cleanliness

Did you mention the required qualifications?

Writing a bachelor's degree along with a master's is not a bad idea but how you present them is utmost essential. Begin with the master's degree and then continue with other qualifications if any. However, if there's something else more than a master's degree then write that first.

Right ✅

Master's in Restaurant management

Hotel Management Institute of Troy

Troy, South Carolina

2007 – 2010

• Coursework: Food and beverage products, health and fire regulations, restaurant operations, hospitality, human resources, accounting, financial management, strategic marketing, business communication, and organizational behavior.

Bachelor's in Restaurant management

Hotel Management Institute of Troy

Troy, South Carolina

2004 – 2007

• Coursework: Introduction to the restaurant industry, customer service standards, food safety, restaurant operations, housekeeping, sales, financial accounting, hospitality law, consumer behavior, and hygiene.

Mentioning the highest qualification in the education section is the standard process but if you want to add a little extra information then make it look genuine. The way academic details are written below will not only ceases your chance to get a call but your restaurant general manager resume will never see the daylight at all. Hence, avoid writing this way.

Wrong ❌

Master's in Restaurant management Bachelor's in Restaurant management

Hotel Management Institute of Troy

Troy, South Carolina

2004 – 2010

>
• Coursework: Food and beverage products, health & fire regulations, restaurant functions, hospitality, human resources, accounting, financial management, strategic marketing, business communication, and organizational behavior, introduction to the restaurant industry, customer service standard, housekeeping, sales, financial accounting, hospitality law, consumer behavior, and hygiene.

Additional Info in Resume

When you layer details one after the other in an appropriate format the reader easily navigates through the content. Using bullet points, headings, bold or italics adds value to the written piece of information. Browse through the additional info from the restaurant general manager resume example and carry out the same to create a resume for yourself.

Right ✅

Language

• Japanese (Native)
• English (Conversational)
• Chinese (Beginner)

Certificate

• Certified Food Service & Excellent Customer Service Expert, 2010-2011
• Professional Restaurant Operation Certificate, 2011-2012
• Certification in Restaurant Quality Control Guidelines, 2012-2013

Membership

• United States Restaurant General Managers Guild, Member, 2014-Present
• South Carolina Restaurant General Manager Federation, Member, 2016-Present

Putting all the eggs in one basket will incur a total loss and the same applies to the example below. Look closely, language, certificate, and membership details are all clubbed together using a single bullet point. In short, the burden to bifurcate the information is shifted to the recruiter. This won't work.

Wrong ❌

Language, Certificate, and Membership

• Japanese (Native), English (Conversational), Chinese (Beginner), Certified Food Service & Excellent Customer Service Expert, 2010-2011, Professional Restaurant Operation Certificate, 2011-2012, Certification in Restaurant Quality Control Guidelines, 2012-2013, United States Restaurant General Managers Guild, Member, 2014-Present, and South Carolina Restaurant General Manager Federation, Member, 2016-Present.

Restaurant General Manager Resume Template

Functional Format Resume Example

The following resume example shows the functional format, content alignment, setup, and how skills are focused instead of the work experience. Go through it and if needed use it as a template by replacing the content inside.