Hotel Receptionist Resume | The Key to Landing the Job
The hospitality industry is one of the many with exceptionally good-looking employees with pleasant personalities. Being welcomed with a smiling face makes hotel guests feel good and comfortable. If you aspire to be one of these professionals, you must construct a flawless hotel receptionist resume.
Hotel Receptionist Resume
#12, AY Bldg, New York, USA
(000) 453-1311 | email@example.com
Dynamic hotel receptionist with over three years of experience handling various reservations; answering inquiries; processing payments in different methods, discussing hotel services; and resolving guest complaints. With excellent customer service and communications skills. Seeking a hotel receptionist role.
NY Marriott, December 2020-May 2022
- Answered in-person and phone call inquiries about hotel services
- Resolved customer complaints
- Processed timely check-ins and check-outs
- Assisted guests with the usage of the secure deposit box
Front Desk Agent
Wellington Hotel, November 2019-December 2020
- Greeted hotel guests in a warm manner
- Confirmed online bookings and phone reservations
- Organized room keys with accuracy
- Answered calls from guests and provided necessary assistance
- Customer service skills
- Verbal and written communication skills
- Organizational skills
- Mastery in M.S. Office Suite
- Basic data entry skills
Cornell University. Ithaca, NY
Bachelor’s Degree in Hospitality Management
Midwood High School. Brooklyn, NY
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