Case managers play a critical part in medical facilities similar to a certified and professional nurse. However, their roles and responsibilities are apart from each other and they carry a unique set of key skills.
Case Manager Resume Example in Reverse Chronological Format
Stanley Kasper Lead Case Manager 332 Keyser Ridge Road Burlington, NC 27215 +1 336-539-3221 stanleykasper@dayrep.com
Resume Summary
A senior & certified case manager with 10+ years of experience in case management services including mental wellness, conflict resolution, healthcare management, and child protective services. Maintained community partnerships with social services agencies at Venus Emergency Services to draw positive patient outcomes. Avid communicator and well-versed with advanced case management software.
Work Experience
Senior Nurse Case Manager Clinical Support Services Burlington, North Carolina 2018-Present
Nurtured professional relationships with the social work teams and devised a treatment plan for substance abuse patients while monitoring their mental wellness.
Coordinated with appropriate providers of case management services according to the case management principles keeping the interest intact of an individual mental health case.
Filed documents appropriately on mental health disorders, community resources, criminal justice, mental health services, and treatment plans in a timely manner for further process.
Clinical Case Manager Burlington Public Health Initiatives Burlington, North Carolina 2013-2018
Supported patients with both a mental health case history and substance abuse providing timely manner community resources by liaisoning with appropriate referrals.
Assisted in developing special treatment plans for patients with mental health disorder and mitigating severe risk factors for mental wellness.
Volunteered for state-sponsored case management services, individualized service plans, mental health services, and substance abuse programs. Moreover awarded completion certificates.
Junior Nurse Case Manager North Carolina Rehabilitation Burlington, North Carolina 2009-2013
Provided emotional support to families of patients undergoing substance abuse treatments and referred them to mental health services.
Participated in state-run volunteer project management programs for substance abuse and mental health services.
Individualized service plans for patients, volunteers, community members, and front-line health workers in digital format using Microsoft Office.
Professional Skills
Creating treatment plans
Case management
Healthcare management
Project management
Community services
Crisis intervention
Microsoft office
Analyzing patient's mental wellness
Soft Skills
Addressing client concerns
Evidence based practices
Time management
Supporting family members
Coordinating services
Organizational skills
Conflict resolution
Social services
Education
Master of Science (M.S.) Social Work University of North Carolina Burlington, North Carolina 2007 – 2009
Coursework: Case management, mental health services, community resources, community practice, crisis intervention, sociological concepts, psychology for social workers, research in social services, social justice, and human rights in social services practice.
Bachelor's Degree in Science (M.S.) Social Work University of North Carolina Burlington, North Carolina
2005 – 2007
Coursework: Case management, social services with groups, social development, community resources, crisis intervention, criminal justice, social worker welfare and counseling services, social legislation, social policy, planning, action, movements and mental health services for social workers.
In this article, you will read professional resume of case managers but in three different formats. Along with case manager resume samples there's a case manager resume template for further assistance.
But before we begin let's get some information about being a case manager. Here it is.
Who is a Case Manager?
A case manager looks after the well-being of patients in a medical facility, trauma centre or medical institute provided they have a hospital set up in the institute facility.
Further, a case manager assists patients throughout their medication journey making them aware of the procedures, policies, and regulations regarding their treatments. In short, the job of a case manager resembles to a medical caregiver, hospital nurse, or maybe a case worker at some point.
Now that we know who’s a case manager here is the compulsive case manager resume example guide for you. Refer to the guide map for easy reference.
What’s in this Guide?
Introduction
Who is a case manager?
Case manager resume example in reverse chronological format
Case manager resume example in functional format
Case manager resume example in hybrid format
How to write case manager resumes?
Format of case manager resumes
Structure of case manager resumes
Contact details in a case manager resume
Professional summary in a case manager resume
Work experience in a case manager resume
Key skills in a case manager resume
Education in a case manager resume
Additional details in a case manager resume.
Case Manager Resume Example in Reverse Chronological Format
The first case manager resume example that we will encounter is in the reverse chronological format. Almost every professional resume is created in this format and hence, the case manager resume.
Stanley Kasper
Lead Case Manager
332 Keyser Ridge Road
Burlington, NC 27215
+1 336-539-3221 stanleykasper@dayrep.com
Resume Summary A senior & certified case manager with 10+ years of experience in case management services including mental wellness, conflict resolution, healthcare management, and child protective services. Maintained community partnerships with social services agencies at Venus Emergency Services to draw positive patient outcomes. Avid communicator and well-versed with advanced case management software.
Work Experience Senior Nurse Case Manager
Clinical Support Services
Burlington, North Carolina
2018-Present
Nurtured professional relationships with the social work teams and devised a treatment plan for substance abuse patients while monitoring their mental wellness.
Coordinated with appropriate providers of case management services according to the case management principles keeping the interest intact of an individual mental health case.
Filed documents appropriately on mental health disorders, community resources, criminal justice, mental health services, and treatment plans in a timely manner for further process.
Clinical Case Manager
Burlington Public Health Initiatives
Burlington, North Carolina
2013-2018
Supported patients with both a mental health case history and substance abuse providing timely manner community resources by liaisoning with appropriate referrals.
Assisted in developing special treatment plans for patients with mental health disorder and mitigating severe risk factors for mental wellness.
Volunteered for state-sponsored case management services, individualized service plans, mental health services, and substance abuse programs. Moreover awarded completion certificates.
Junior Nurse Case Manager
North Carolina Rehabilitation
Burlington, North Carolina
2009-2013
Provided emotional support to families of patients undergoing substance abuse treatments and referred them to mental health services.
Participated in state-run volunteer project management programs for substance abuse and mental health services.
Individualized service plans for patients, volunteers, community members, and front-line health workers in digital format using Microsoft Office.
Professional Skills
Creating treatment plans
Case management
Healthcare management
Project management
Community services
Crisis intervention
Microsoft office
Analyzing patient’s mental wellness
Soft Skills
Addressing client concerns
Evidence based practices
Time management
Supporting family members
Coordinating services
Organizational skills
Conflict resolution
Social services
Education Master of Science (M.S.) Social Work
University of North Carolina
Burlington, North Carolina
2007 – 2009
Coursework: Case management, mental health services, community resources, community practice, crisis intervention, sociological concepts, psychology for social workers, research in social services, social justice, and human rights in social services practice.
Bachelor’s Degree in Science (M.S.) Social Work
University of North Carolina
Burlington, North Carolina
2005 – 2007
Coursework: Case management, social services with groups, social development, community resources, crisis intervention, criminal justice, social worker welfare and counseling services, social legislation, social policy, planning, action, movements and mental health services for social workers.
Language
English (native)
Spanish (intermediate)
Mandarin (beginner)
Case Manager Certification
Certified Rehabilitation Counselor (CRC)
Certified Mental Wellness Professional (CMWP)
Professional Case Management Comrade (PCMC)
Crisis Intervention Professional (CIP)
Case Manager Resume Example in Functional Format
After the reverse chronological format, the second case manager resume example is in the functional format which is famous for highlighting key skills. Hence, refer to the case manager resume example below to write one for yourself.
David Krum
Lead Case Manager
4907 Half and Half Drive
Fresno, CA 93710
+1 559-930-1476 davidkrum@gmail.com
Resume Summary A responsible case manager with 10+ years of experience working with social services agencies along with the foster care system creating treatment plans and supporting family members of patients. Having key skills to assess patients with mental health issues and substance abuse and creating their individualized service plans.
Key Skills Summary
Case Management Services
Nurtured professional relationships with the social worker teams and devised a treatment planning for substance abuse patients while monitoring their mental wellness.
Coordinated with appropriate agencies of case management service according to the case management principle keeping the interest intact of an individual mental health case.
Filed documents appropriately on mental health disorder, community resource, mental health services, and treatment plans for further process.
Substance Abuse
Supported patients with both a mental health case history and substance abuse providing community resource by liaisoning with appropriate referrals.
Assisted in developing special treatment plans for patients with mental health disorders and mitigating severe risk factor for mental wellness.
Volunteered for state-sponsored case management service, individualized service plans, mental health services, and substance abuse programs. Moreover awarded completion certificates.
Mental Health Services
Provided emotional support to families of patients undergoing substance abuse treatments and referred them to mental health services.
Participated in state-run volunteer project welfare programs for substance abuse and mental wellness services.
Individualized service plans for patients, volunteers, community members, and front-line health workers in digital format using Microsoft Office.
Work Experience
Senior Nurse Case Manager
Fresno Foster Care system
Fresno, California
2018-Present
Clinical Case Manager
California State Rehab Facility
Fresno, California
2013-2018
Junior Nurse Case Manager
Fresno Child Protective Services
Fresno, California
2010-2013
Education Master of Science (M.S.) Social Work
University of California
Fresno, California
2007 – 2009
Coursework: Case management, mental health services, community resources, community practice, crisis intervention, sociological concepts, psychology for social workers, research in social services, social justice, and human rights practice.
Bachelor’s Degree in Science (M.S.) Social Work
University of California
Fresno, California
2005 – 2007
Coursework: Case management, social services with groups, social development, community resources, criminal justice, social worker welfare and counseling services, social legislation, social policy, planning, action, movements and mental health services.
Additional Skills
Creating treatment plan
Case management
Healthcare management
Project management
Crisis intervention
Microsoft office
Analyzing patient’s mental wellness
Soft Skills
Addressing client issues
Time management
Supporting family members
Analyzing risk factors
Support clients
Conflict resolution
Social services
Language
English (native)
French (intermediate)
Mandarin (beginner)
Case Manager Certification
Certified Mental Wellness Professional (CMWP)
Professional Case Management Comrade (PCMC)
Crisis Intervention Professional (CIP)
Case Manager Resume Example in Hybrid Format
The final one is the case manager resume example in the hybrid format which equally focuses on key skills and work experiences at the same time. Compare the differences between the three case manager resume examples and select the one that suits your requirements.
Ernestine C. Garcia
Nurse Case Manager
4994 Charla Lane
Frisco, TX 75034
+1 972-731-6610 ernestinegarcia@teleworm.us
Summary An accountable case manager with 8+ years of experience in mental wellness services having key skills in individualized service plans, mental health issues, time management, and looking forward to positive patient outcomes by case management principles. Exceptional skills in case management service, treatment plans, and assessing substance abuse patients.
Key Skills Summary
Case Management Services
Nurtured professional relationships with the social work teams and devised a treatment planning for substance abuse patients while monitoring their mental wellness.
Coordinated with appropriate agencies of case management service according to the case management principle keeping the interest intact of an individual mental well-being case.
Filed documents appropriately on mental wellness disorder, community resource, mental wellness services, and treatment plans for further process.
Substance Abuse
Supported patients with both a mental health case history and substance misuse disorder providing community resource by liaisoning with an appropriate referral.
Assisted in developing special treatment plans for patients with mental wellness disorder and mitigating severe risk factor for mental wellness.
Volunteered for state-sponsored case management service, individualized service plans, mental wellness services, and substance misuse disorder programs. Moreover awarded completion certificates.
Mental Health Services
Participated in state-run volunteer project management programs for substance abuse and mental wellness services.
Individualized service plans for patients, volunteers, community members, and front-line health workers in digital format using Microsoft Office.
Work Experience Senior Nurse Case Manager
Frisco County Rehabilitation
Frisco, Texas
2012-2018
Nurtured professional relationships with the social work teams and devised a treatment planning for substance misuse disorder patients while monitoring their mental wellness.
Coordinated with appropriate agencies of case management service according to the case management principle keeping the interest intact of an individual mental well-being case.
Filed documents appropriately on mental wellness disorder, community resource, mental wellness services, and treatment proposals for further process.
Supported patients with both a mental health case history and substance misuse disorder providing community resource by liaisoning with an appropriate referral.
Assisted in developing special treatment plans for patients with mental wellness disorder and mitigating severe risk factor for mental wellness.
Volunteered for state-sponsored case management service, individual service plans, mental wellness services, and substance misuse disorder programs. Moreover awarded completion certificates.
Education
Master of Science (M.S.) Social Work
University of Texas
Frisco, Texas
2007 – 2009
Coursework: Case management, mental health services, community resources, community practice, crisis intervention, sociological concepts, psychology for social workers, research in social services, social justice, and human rights in social services practice.
Bachelor of Science (M.S.) Social Work
University of Texas
Frisco, Texas
2005 – 2007
Coursework: Case management, social services with groups, social development, community resources, crisis intervention, criminal justice, social worker welfare, social legislation, social policy, planning, action, movements and mental health services.
Language
English (native)
Spanish (intermediate)
French (beginner)
Case Manager Certification
Certified Mental Wellness Professional (CMWP)
Professional Case Management Comrade (PCMC)
Crisis Intervention Professional (CIP)
Now that we have read all three case manager resume examples here’s how you will write it.
The following writing guide will help you make a professional resume for yourself.
How to Write Case Manager Resume?
Case managers work in the wellness industry and therefore the resume must reflect all those key skills, work history, education and certificates. To do that you need two basic elements – a format and an outline to align the content of case managers professional journey. Let’s get started.
Format of Case Manager Resume
We have three formats and we read resume examples of all the three. It is subjective to say which one is the best because each one of them is designed for a separate requirement. Let's see them.
Reverse chronological - This is the most preferred one not only by hiring managers but also by the applicant tracking systems. Yes, you need to create a professional resume that not only convinces the hiring manager but also gets past the advanced applicant tracking systems.
Functional - This format mainly focuses on key skills and boast about the core competencies of an applicant to the hiring managers. Hence, if you have skills that are superior and you want hiring managers to read them then use the functional resume format.
Hybrid - The hybrid format is a combination of both key skills and work experience. The major drawback of using this format is that it makes the resume lengthy.
Structure of Case Manager Resume
The outline is the next essential thing after a format. There's nothing above and beyond the following predefined sketch for a professional resume. You can follow the same in resumes for case managers.
Contact details
Professional summary
Work experience
Key skills
Education
Additional details
Immaterial of the format, the outline remains the same with the above-mentioned sections. Depending on what format you employ the order of the sections will be replaced either above or below.
Contact Details Examples in a Case Manager Resume
Right ✅
Ernestine C. Garcia
Nurse Case Manager
4994 Charla Lane
Frisco, TX 75034
+1 972-731-6610
ernestinegarcia@teleworm.us
Wrong ❌
Ernestine C. Garcia
Nurse Case Manager
4994 Charla Lane
Frisco, TX 75034
+1 972-731-6610
ernestinegarcia@teleworm.us
Age - 40 years
Experience - 10+ years
Professional Summary Examples in a Case Manager Resume
Right ✅
An accountable case manager with 8+ years of experience in mental wellness services having skills in individual service plans, time management, and looking forward to positive patient progress by case management policies. Exceptional skills in case management service, treatment process, and assessing patients with substance misuse disorders.
Wrong ❌
An accountable case manager with experience and skills is applying for a job. Skilled in case management service, treatment process, and assessing patients with substance misuse disorders.
Work Experience Examples in a Case Manager Resume
Right ✅
Junior Nurse Case Manager
Texas Substance Rehab
Frisco, Texas
2009-2012
Supported patients with both a mental well-being case history and substance misuse disorder providing community resource by liaisoning with an appropriate referral.
Assisted in developing special treatment procedures for patients with mental wellness disorder and mitigating severe risk factor for mental wellness.
Volunteered for state-sponsored case management service, individual service plans, mental wellness services, and substance misuse disorder programs. Moreover awarded completion certificates.
Wrong ❌
Junior Nurse Case Manager
Texas Substance Rehab
Frisco, Texas
2009-2012
Supported patients with an appropriate referral.
Assisted in developing special treatment procedures.
Volunteered for state-sponsored case management service.
Key Skills Examples in a Case Manager Resume
Right ✅
Additional Skills
Treatment planning
Case management
Health management
Community service
Microsoft office
Analyzing patient's mental wellness
Soft Skills
Addressing client issues
Time management
Supporting patient's family
Coordinate services
Resolve conflicts
Social service
Wrong ❌
Treatment planning
Case management
Health management
Community service
Microsoft office
Analyzing patient's mental wellness
Addressing client issues
Supporting patient's family
Coordinate services
Resolve conflicts
Social service
Education Examples in a Case Manager Resume
Right ✅
Master of Science (M.S.) Social Work
University of Texas
Frisco, Texas
2007 – 2009
Coursework: Case management, mental wellness services, community practice, sociological concepts, psychology for a community worker, social justice, and human rights practice.
Bachelor of Science (M.S.) Social Work
University of Texas
Frisco, Texas
2005 – 2007
Coursework: Case management, social development, social legislation, social policy, planning, action, movements and mental wellness services.
Wrong ❌
Master of Science (M.S.) Social Work
Bachelor of Science (M.S.) Social Work
University of Texas
Frisco, Texas
2005 – 2009
Additional Detail Examples in a Case Manager Resume
Right ✅
Language
English (native)
Spanish (intermediate)
French (beginner)
Case Manager Certificates
Certified Mental Wellness Professional (CMWP)
Professional Case Management Comrade (PCMC)
Professional Case Managers Certifications (PCMC)
Wrong ❌
Language & Case Manager Certificates
English (native), Spanish (intermediate), French (beginner)
Right ✅
Wrong ❌
